What is Lunarcat's mission?

Our mission is to connect customers worldwide with items only available in Japan through professional proxy shopping and personal shopper services, combining personal support with business-level reliability.

What makes Lunarcat different from other proxy services?

We take greater responsibility by inspecting incoming packages, communicating quickly, managing platform claims on your behalf, and following clear refund rules to ensure no customer is left dissatisfied.

What are Lunarcat's core values?

Our values are Responsibility - we stand behind our work; Transparency - clear communication and honest pricing; and Reliability - consistent service you can depend on.

How does Lunarcat ensure service quality?

We inspect packages upon arrival, handle platform disputes, maintain clear refund policies, and provide personal communication throughout the process rather than automated responses.

About Us

Company Overview

Company

合同会社ルナキャットカンパニー
Lunarcat Company

Address

東京都千代田区岩本町3丁目9番9号 5F 11号
Tokyo 101-0032, Japan

Corporate Number

4010003052463

Contact

support@lunar-cat.com

Services

Purchasing

Online (fixed price) · Online (auction) · Offline · Forwarding

Shipping

International Shipping · Domestic Shipping · Office Pickup

Support

Export Support · Sourcing · Custom Orders · Paperwork Support