Lunarcat Insurance

Optional protection for shipping.

Things can happen during shipping.
And couriers do not always provide compensation even if the parcel was insured.
So we issue our own insurance for stronger customer protection.

Cost

International: 3% of (declared item value + shipping cost)
Domestic: 3% of item value
Not available for office pickup

Coverage and exclusions

Lunarcat Insurance applies to cases marked △ (Refundable if Insured) in Buyer Protection.

See Buyer Protection for details.

Refund timing

Refunds are processed within one business day.

Submit an insurance claim

We will review your claim and issue a refund if your case is refund eligible.

Shipment ID