Privacy Policy

Effective Date: July 28, 2025

LUNARCAT (https://lunar-cat.com) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our proxy shopping services.

Lunarcat is operated by Lunarcat Company, based in Tokyo, Japan. If you are a resident of the European Economic Area (EEA), we process your personal data based on your consent, the necessity to perform a contract with you, or compliance with legal obligations.

1. Information We Collect

Full name, email address, and phone number
Shipping and billing addresses
Order details and preferences
IP address, browser type, and referring URLs

2. How We Use Your Information

To process and fulfill your orders
To arrange international shipping and tracking
To respond to inquiries and provide support
To comply with legal obligations or customs procedures
To analyze usage patterns and improve our services

3. Cookies

Uses cookies to enhance browsing experience and analyze traffic
Users can disable cookies through browser settings
Obtains consent for non-essential cookies where required by law

4. Data Retention

Retains data only as long as necessary
Users can request deletion of account and data
Personal data will be erased upon confirmation

5. Third-Party Services

We share information with:

Payment processors
Shipping providers
Email and messaging systems
Analytics and fraud prevention tools

6. Your Rights

Access or correct personal information
Request data deletion
Withdraw marketing communication consent
Request data portability

7. International Users

Based in Japan, serves global users
Consent to data transfer and processing
Transfers necessary to fulfill orders

8. Age Restrictions

Not intended for individuals under 16
Does not collect information from minors

9. Business Transfers

Personal information may transfer during mergers or acquisitions
Will provide notice of policy changes

10. Changes to Policy

May update policy periodically
Updates posted with effective date
Continued use implies acceptance

11. Contact

Questions or requests: support@lunar-cat.com

☀️ 🌙