How can I contact Lunarcat?

Email us at support@lunar-cat.com or reach us via one of our social media platforms. We typically respond to emails within 1-3 hours during business hours. Discord and Instagram usually get even faster responses.

What are your business hours?

We're usually available Mon-Sun 09:00-22:00 JST (GMT+9). For urgent matters, try Discord or Instagram for fastest response.

Can I place an order without creating an account?

Yes! While we accept orders via an order form exclusive to logged-in users, you can order directly by emailing or messaging us via one of our social platforms on Discord, Instagram, or Reddit.

What social media channels do you use?

We use Instagram, Discord, and Reddit.

Lunarcat | Contact

Have a question, or want to order without creating an account?

Feel free to reach us directly!

Email

support@lunar-cat.com

Business Hours

Mon-Sun 09:00–22:00 JST (GMT+9)

Social Media

Physical Address

Lunarcat Company

3-20-15 Kyojima, Sumida-ku

Tokyo 131-0046, Japan

Language Support

We provide native support in Japanese, English, and Korean.

For other languages, we will use a translator to communicate with you.

Response Time

We typically respond to emails within 1-3 hours during business hours. For urgent matters, try reaching us on Discord or Instagram for the fastest response.

You can also order directly from our order page.

Place an Order