What is a proxy service?

We help you buy items from Japan when sellers or platforms don't support international buyers. While some platforms like Mercari technically allow overseas shipping, many individual sellers prefer not to deal with foreign customers. That's where we come in — we purchase the item on your behalf, handle all communication, and manage the logistics so you can receive the product without stress.

What kind of items can I order?

We are happy to support mostly any of your orders, including online products with a URL, items sold in physical stores, auction items, pre-orders, event merchandise, and specialty items like airsoft products that other services won't handle."

How much does the proxy service cost?

Our fees vary by service type: 10-15% for online shopping, different rates for auctions and in-person shopping. Check our fees page for detailed pricing structure with no hidden charges.

How long does shipping take?

Shipping times depend on the method chosen. EMS is fastest (3-13 days), Airmail takes 1-2 weeks, and Surface Mail takes 2-3 months. We use Japan Post for reliable international delivery.

Do you handle airsoft guns and parts?

Yes, that is one of our speciality which many other proxy services refuse. We handle proper documentation and use appropriate shipping methods for international delivery of airsoft products.

What makes Lunarcat different from other proxy services?

Unlike large automated proxy companies, we provide personal service with direct agent communication, manual inspection of items before shipping, and flexible handling of complex requests. We specialize in items other services refuse like airsoft products, Mercari auctions, and unique collectibles. Our small-scale approach means faster responses, transparent communication, and the ability to handle special cases that big proxies won't touch.

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