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Fees and Pricing
Information on every possible pricing, and a simulator.
Payment Methods
- Includes credit/debit card payments.
- 3.7% charged on top of the actual exchange rate. *Avoidable by paying in JPY.
- Based on the real exchange rate.
- 2% discount offered for all payments. *You save ~5.5% vs paying with PayPal.
Everything is charged in Japanese Yen (JPY).
For details, see the Payment page.
Order
| Fee type | Logic | Minimum cap |
|---|---|---|
| Fixed price |
Percentage based on your tier rate. See Online Service. |
¥600 *Covers up to 3 unique items, then ¥200 per additional item. |
| Auctions |
Percentage based on your tier rate. See Online Service. |
¥600 per winning listing *Fees for lost auctions will be refunded. |
| Offline |
Percentage based on your tier rate. See Offline Service. |
Area fee + time charge + ticket cost. *Time charge applies when purchase takes more than 45 minutes. |
| Forwarding |
5% of the item cost. |
¥1,000 |
Fees are determined based on a percentage of the item and a minimum cap.
Purchase fee logic
Your base rate comes from your tier rate, which is based on lifetime spend and starts at 15%.
Purchase fee = max(item total × rate, minimum cap)
*Any domestic shipping cost will be considered part of the item price.
Discounts for high-value orders
| Portion of the fee base | Rate |
|---|---|
| First ¥50,000 | Your tier rate |
| ¥50,001 – ¥200,000 | 10% |
| ¥200,001 – ¥300,000 | 9% |
| ¥300,001 – ¥400,000 | 8% |
| Above ¥400,000 | 7% |
*If your tier rate is below the discounted rate, that portion is charged at your tier rate.
Examples for a new user (tier rate: 15%)
¥250,000 item
Same calculation for both Online/Offline orders.
Five Mercari listings · ¥3,400 total
Shinjuku pop-up · ¥10,000 total
*Ticket cost or time charge may apply.
Forwarding · ¥30,000 parcel
Storage
¥150 per day, charged only after your free storage period ends.*charged per final parcel to be shipped out.
Service fees
| Service | Description | Price |
|---|---|---|
| Packing |
Repacking or consolidating items. |
¥500 per parcel |
| Special packing |
Vacuum packing, special packing. |
¥1,000 |
| Customs declaration |
Entrusting us with your customs declaration. *Also charged if you declared it yourself but we believe there is an issue. |
¥50 per unique item *minimum ¥500 |
| Airsoft compliance |
Modifying airsoft to pass customs. (US only) |
¥2,000 per gun |
| Documentation support |
Paperwork we can file online on your behalf. *Covers food (US only), eyewear (US only), and animal products. This list is not exhaustive. |
¥3,000 |
| Significant modification |
Making a significant modification to your item. *Examples: disassembling instruments or lighters, washing soil from plants. This list is not exhaustive. |
¥2,000 per item |
| Plants quarantine |
Obtaining a phytosanitary certificate. |
¥2,000 per plant *minimum ¥20,000 |
| Disposal |
Disposing of large items. *Rounded up to the next kg. |
¥1,000 + ¥150/kg *Free if disposal costs us nothing. |
| Photo service |
Request a photo of your item. |
Free *¥500 per request if it takes effort. |
Shipping
The prices shown include our handling fees.
Available shipping methods are as follows:
- Japan Post: EMS, Air Packet, Postal Parcel (Airmail), Postal Parcel (Surface Mail)
- FedEx: International Priority, International Priority Express, International First, International Economy, International Connect Plus
For details, see the Shipping page.
Import duties and taxes
Your country may charge import duties and taxes on arrival.
These can be prepaid at checkout (ZONOS DDP or IOSS).
See the DDP/IOSS page for details, or estimate them in the simulator below.
Simulator
Unique items or auction listings in this order.
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Add the HS code and declared value of each item. Pick a popular category to fill in the code, or enter your own.
Results
Loading shipping options...
| Method | Est. transit | Price |
|---|
*Add dimensions and a destination postal code for Fedex rates.